Ji88 Terms & Conditions — Please Read Before Using

These Terms & Conditions ("Terms") apply to all users of the ji88 platform. By accessing our services through the ji88 website, mobile app, or any other channel, you agree to be bound by these Terms.

Please read these Terms in full before using ji88. If anything is unclear, reach out to our Help Center. If you do not agree with any part of these Terms, please do not use the platform.

Ji88 reserves the right to update these terms and conditions at any time. Members will be notified of any changes via their registered email or through a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Opening an account with ji88 requires meeting a few basic conditions. These requirements are in place for your own protection.

Age & Identity

• You must be at least 18 years old at the time of registration.
• Your full legal name, date of birth, and mobile number must be provided accurately.
• Providing false information may result in account termination and forfeiture of any deposited funds.
• KYC verification requires a copy of your National ID or passport along with a selfie.

Single account policy

• Only one account can be registered per mobile number.
• If a single person is found to have multiple accounts, all associated accounts will be closed.
• Opening multiple accounts from the same device or IP address is strictly prohibited.

Account Security

• Keep your password strong and never share it with anyone.
• If you notice any unusual activity on your account, contact support immediately.
• ji88 will never ask for your password or PIN.

All financial transactions at ji88 are transparent and secure. The complete payment policy is detailed below.

Deposit Policy

• Minimum deposit amounts vary by payment method (bKash/Nagad: ৳100).
• Deposits must be made from an account registered in your own name.
• Deposits received from third-party accounts will be rejected.
• Make sure to enter the correct deposit reference number, or your transaction may be delayed.

Withdrawal Policy

• Withdrawal method and account details must match those used for the original deposit.
• Without KYC verification, the maximum withdrawal is ৳5,000.
• Withdrawals cannot be made while a bonus is active until all wagering requirements have been met.
• If unusual withdrawal patterns are detected, ji88 may delay processing pending further verification.

Ji88 bonus offers are designed to give members added value. Each bonus, however, comes with its own terms and conditions that must be followed.

Important Bonus Terms

• Only one bonus may be active at a time.
• Winnings from bets placed with bonus money cannot be withdrawn directly — the wagering requirement must be completed first.
• Slots and table games contribute differently toward wagering requirements. Full details are available on each bonus page.
• If the wagering requirement is not met before the bonus expires, the bonus will be cancelled.
• Withdrawing while a bonus is still active will result in the bonus balance being forfeited.
• Any attempt to abuse the bonus system will result in account suspension.

Every game on ji88 is conducted in a fair and transparent manner. The same rules apply equally to all members.

General game rules

• All game outcomes are determined by a certified RNG (Random Number Generator). No manipulation of results is possible.
• Each game has its own RTP (Return to Player) rate, which can be found in the game information.
• If a game result is voided due to a technical error, the bet will be automatically refunded.
• In Live Casino, the dealer's decision is final. However, complaints may be raised in the case of an obvious error.

Prohibited activities

• Placing bets using bots or automated software is strictly prohibited.
• Using another person's account or playing on behalf of a third party is prohibited.
• Creating multiple accounts to claim bonuses is strictly prohibited.
• Intentionally exploiting game vulnerabilities or bugs is strictly prohibited.
• Collusion with other members when placing bets is strictly prohibited.

If any of the above activities are proven, the account will be terminated and the balance may be forfeited. ji88 uses advanced technology to detect such behaviour.

Ji88 collects your personal information solely for service operation and security purposes. We never sell your data to third parties.

• Registration details are used for identity verification and account management.
• Transaction history is stored for security and fraud prevention purposes.
• Information may be disclosed to regulatory authorities when required by legal obligation.
• For more details, visit our Privacy Policy read more.

Ji88 believes gaming should be a source of entertainment. We are committed to helping members maintain healthy gaming habits.

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set at any time.
• Loss Limit: Decide in advance how much you are willing to lose before stopping.
• Session Time Limit: Set a session time limit before you start playing.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 6 months.
• Self-Exclusion: The option to permanently close your account is always available.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.

If you have a concern, ji88 follows a transparent dispute resolution process.

• Submit your complaint first via live chat or email. You will typically receive a response within 24 hours.
• Complex cases may take up to 72 hours to resolve.
• When filing a complaint, please have your transaction reference number and screenshots ready.
• Appeals against ji88's decisions may be submitted to the licensing authority.

You may close your account at any time. ji88 also reserves the right to suspend or close accounts under certain circumstances.

If you want to close your account

• Submit a request via live chat or email and complete identity verification.
• Please withdraw your balance before the account is closed.
• Any active bonus will be forfeited.

Ji88 may close an account if

• The account has been found to have been registered using false information.
• Multiple accounts have been created.
• Evidence of fraud or system abuse is found.
• The account holder is found to be a minor.

Ji88 is committed to delivering the highest quality of service, though our liability does have defined limits in certain areas.

• ji88 is not liable for any game interruptions caused by loss of internet connection.
• ji88 is not directly liable for delays caused by third-party payment gateways.
• In the event of an unexpected technical error, the maximum compensation is equal to the original bet amount.
• These terms and conditions are governed under international gaming law.

If you have any questions about these Terms & Conditions, please contact us: support@ji88-taka.com